Human-Centric Outsourcing,
Powered by Innovation
Our Mission
"To redefine outsourcing with ethical practices, technology, and measurable results."
Company Overview
Our Story
Nexus Soloutions Founded in 2022, Currently serving 10 industries globally.
At Nexus Soloutions, we don't just connect businesses with customers — we empower every conversation. As a leading provider of call center and customer service agents, we specialize in delivering tailored, high-quality support solutions across a wide range of industries.
Whether you're a startup or a multinational corporation, our agents become a seamless extension of your brand. The name "Solo-utions" is a unique blend of two core values:
- Solo – representing our commitment to personalized, one-on-one service for each client.
- Solutions – reflecting our ability to deliver scalable, effective strategies for customer engagement.
Together, they form Solo-utions — a name that stands for personalized performance. With Nexus symbolizing connection and synergy, Nexus Solo-utions is where unique service meets smart strategy.
Key Stats
500+ Agents
Dedicated professionals ready to serve
98% Client Retention
Our clients stay with us year after year
24/7 Operations
Always available when you need us
Leadership
Meet the visionaries driving our success
Kareem Maghraby
Founder & Chief Executive Officer (CEO)
Kareem El Maghraby is an Egyptian-American entrepreneur with over 20 years of diverse experience in IT, customer service, and corporate management. He has successfully led teams of more than 1,200 employees and achieved remarkable success stories. Kareem's vision is to reach every client with exceptional service and to maintain customer satisfaction under all circumstances.
Omar Quora
Founder & Chief Marketing Officer (CMO)
Omar Quora is an Egyptian entrepreneur with over 15 years of experience across multiple industries, including real estate, customer service, tourism, and corporate management. He has led teams of more than 500 employees and achieved outstanding sales exceeding EGP 2 billion over the past four years. Omar's vision focuses on positioning the company among top industry players by delivering exceptional service.
Waleed El Banna
Founder & Chief Financial Officer (CFO)
Waleed El Banna is one of the founding partners and the financial backbone of the company. He is an Egyptian entrepreneur with over 25 years of financial expertise in various sectors, including food services, customer service, and tourism. Waleed has successfully led multiple organizations with consistent financial growth and stability. His vision centers on driving Nexus Solo-utions to compete among leading names through exceptional service and strategic planning.
Our Values
Our Mission
To empower businesses through personalized and scalable customer service solutions. At Nexus Solutions, our mission is to be the voice behind every great brand, delivering exceptional support experiences that drive loyalty, growth, and trust.
Our Vision
To become the leading provider of smart customer engagement solutions globally, recognized for innovation, reliability, and a people-first approach. We envision a future where every customer interaction becomes an opportunity to create lasting value.
Ready to Transform Your Customer Service?
Partner with confidence and experience the Nexus Solutions difference.